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Customer Services Coordinator (Talent Bank)
Dewsbury

Location: Dewsbury

Salary: Competitive

Contract: Permanent

Company: Rixonway Kitchens

Hours Per Week: 37.5

Our Customer Services team are always expanding and we are on the lookout for talented people to join our Talent Bank. You are not applying for a live vacancy as such but more showing your interest and as soon as a vacancy becomes available we will contact you! 

We are looking for experienced Sales / Customer Service Co-ordinator’s to work within our internal sales department based in Dewsbury. You will be dealing with telephone and email enquiries, resolution of queries, trouble shooting and liaison with all other departments to co-ordinate all aspects of the customer requirements.  We are looking for individuals who can offer a professional service to both our customers and external sales team.  We work in a fast paced environment where organisational skills and high standards must be maintained.

The idea candidate must have:

  • An excellent telephone manner at all times
  • The ability to communicate professionally with customers, which may include clients, contractors and members of the general public, and internal and external members of staff
  • Work well within a team but be equally comfortable working on your own initiative as this is a new role which the individual will be expected to develop
  • Work with a high degree of accuracy
  • Ability to work to tight deadlines
  • Have well developed organisational skills
  • Pay attention to detail
  • Be computer literate with experience of Microsoft word, excel and using databases
  • Be familiar with using a CRM system
  • Good problem solving skills

It would be advantageous for the ideal candidate to have all or some of the following:

  • Previous experience of working within a customer focused sales environment, business to business.
  • Previous experience of the kitchen industry 

Join us and you will be part of the largest Kitchen group in Europe with familiar UK brands such as Magnet, Gower and Rixonway Kitchens. With over 90 years experience we champion quality and are determined to grow. 

*No agencies please - We will not accept any unsolicited emails or speculative CV’s from agencies for any of our roles*

 

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