Join us as a Customer Service Coordinator and you’ll become part of the leading kitchen specialist in Europe.
What you’ll be doing
Working within our internal sales department in a fast paced environment you’ll deal with customer telephone and email enquiries relating to kitchen orders. You’ll resolve any problems by working with other departments and our external sales team while providing a professional service. You’ll ensure all our customer data is accurate and up to date and processing any changes/notes through our CRM system.
How you will qualify for the role
Providing excellent customer service internally and externally will come naturally to you along with the ability to communicate professionally. You’ll be able to manage your own workload effectively with the ability to hit deadlines. Previous experience of using a CRM system is an advantage but more important you will have an eye for detail with a high degree of accuracy.
What you’ll get in return
You’ll discover a rewarding team environment, excellent career and development opportunities, and a competitive salary. Benefits also include pension, 22 days holidays rising with service, discounts with various retailers and a generous colleague discount on our kitchen products.
Who are we?
Rixonway Kitchens, which is part of the Nobia Group, has been manufacturing quality kitchens since 1978.
Over 30 years expertise and knowledge enables us to supply an extensive range of tailored carcases, ensuring each individual requirement is fulfilled. A comprehensive choice of modern and traditional door finishes is complimented with a wide selection of co-ordinating sinks, taps, worktops, handles and accessories.
Join us and you’ll be part of more than 20 strong brands including Magnet, Gower and Commodore Kitchens. We make sure our people have room to learn, evolve, and grow their skills.