Join us as a Customer Service Administrator and you’ll become part of the Magnet family.
What you’ll be doing
You’ll create a really warm welcome for all our customers and identify all sales opportunities by establishing what they are looking for. You’ll support our end to end sales process and after sales service by completing all necessary administration and making sure our customer relationship management system is kept updated. You’ll deal with all customer queries as professionally and quickly as possible to ensure the process runs smoothly, plus understand who our competition is and how we differ. Due to transport links it could be advantageous if you have your own transport for flexibility.
How you qualify for the role
You’ll have good administration skills and an excellent approach to customer service (and preferably already have previous experience in a similar role within retail, administration, sales or customer service). You’ll be a great team player and should be able to communicate clearly with both customer and colleagues. Good IT skills are essential and you’ll also need a flexible approach to working weekends and bank holidays.
What you’ll get in return?
You’ll discover a rewarding team environment, excellent career and development opportunities, and a competitive salary and commission package. Benefits also include pension and life assurance, 23 days holidays rising to 25 after five years’ service, discounts with various retailers and a generous colleague discount on our kitchen products.
Who we are
With over 200 stores we are the UK’s largest kitchen retailer and while our focus is on creating the perfect kitchen, our true passion is design. As part of Nobia, Europe’s leading kitchen specialist, we’re lucky enough to have access to the very best design expertise in the industry, ensuring our kitchens are always on-trend and built for whatever life throws at them.
Join us and you’ll be part of more than 20 strong brands including Rixonway Kitchens, Gower and Commodore Kitchens. We make sure our people have room to learn, evolve, and grow their skills.