Join us as a Customer Services Coordinator and you’ll join Europe’s leading Kitchen Specialist.
What you’ll be doing
Being the first point of contact for all our client queries, complaints and concerns you'll maintain good long-standing client relationships by providing a first class customer service experience.
You’ll be responsible for defects/snagging items on new build kitchen installations, liaising with customers and other contractors and scheduling works, ordering stock, providing quotations and liaising with our factory to ensure quick resolution to any problems that arise. You’ll also liaise with and coordinate our site teams and oversee works to completion.
How you qualify for the role
You’ll have previous customer service experience with a polite and professional telephone manner and great communication skills. A flexible, organised and efficient approach is vital, as you will need to be comfortable dealing with any urgent matters or demanding situations in a calm and effective manner.
Experience within the kitchen or construction industry would be an advantage but it’s not essential.
Working hours are 8.30am-5.30pm Monday to Friday
What you’ll get in return
In return we can offer you a competitive salary and also offer you support with your career development through both our own and industry recognised training courses and qualifications.
Who we are
Commodore Kitchens was established in 1972. We are a UK based company specialising in the design, manufacture and installation of bespoke kitchen furniture for the builder and developer. Nobia (Europe’s leading kitchen specialist) acquired the business in late 2015 and is supporting with both business growth and efficiency initiatives. We currently employ approximately 140 colleagues.
Join us and you’ll be part of more than 15 strong brands including Magnet, Rixonway Kitchens and Gower. We make sure our people have room to learn, evolve, and grow their skills.