We have a fantastic opportunity to join our team as a Regional Customer Care Advisor on a 6 month fixed term contract.
What you’ll be doing
As a Customer Care Advisor you will work within a specific region servicing our Magnet Stores and Customers.
You will be the main contact for all internal and external customers’ offering the necessary guidance and support, along with being responsible for the administration. You will communicate information accurately and efficiently to customers and management adhering to service levels. You will respond to Customer calls and written correspondence in accordance with service levels, ensuring that customers are kept up to date at all times.
How you will qualify for the role
To be successful in this role you will have customer service experience and ideally hold an NVQ level 2 or 3 in Business Admin along with excellent verbal and written communication skills.
What you’ll get in return
You’ll discover a rewarding team environment, excellent career and development opportunities, and a competitive salary. Benefits also include pension and life assurance, 23 days holidays rising to 25 with 5 years’ service, discounts with various retailers and a generous colleague discount on our kitchen products.
Who we are
With over 200 stores we are the UK’s largest kitchen retailer and while our focus is on creating the perfect kitchen, our true passion is design. As part of Nobia, Europe’s leading kitchen specialist, we’re lucky enough to have access to the very best design expertise in the industry, ensuring our kitchens are always on-trend and built for whatever life throws at them.
Join us and you’ll be part of more than 15 strong brands including Rixonway, Gower and Commodore Kitchens. We make sure our people have room to learn, evolve, and grow their skills