Applying For:

Customer Care Co-Ordinator

Location: Grays

Salary: Dependent on skills and experience

Contract: Permanent

Company: Commodore Kitchens

Hours Per Week: 40

We have a new opportunity at Commodore Design and are looking for a Customer Care Co-ordinator join our team in Grays, Essex.

What you’ll be doing

As a Customer Care Coordinator, you’ll be the first point of contact for all queries, complaints and concerns; whilst also maintaining good long-standing client relations and providing first class customer service. 
This will involve dealing with defects/snagging items on new build kitchen installations; liaising with customers and other contractors and scheduling works; ordering stock; providing quotations and liaising with suppliers and our factory to ensure quick resolution to any problems that arise. You will also liaise with and coordinate our site teams and oversee works to completion.

How you qualify for the role

With previous customer service experience, you will combine a polite and professional telephone manner with great communication skills; whether it’s by telephone, email or letter. A flexible, organised and efficient approach is vital, as you will need to be comfortable dealing with any urgent matters or demanding situations in a calm and effective manner. 

Experience within the kitchen or construction industry would be an advantage but it’s not essential.

Working hours are 8.30am-5.30pm Monday to Friday.

What you’ll get in return

You’ll get the opportunity to work in a small team who are committed to making improvements in everything we do.  We offer a competitive salary package and the opportunity for you to learn and develop as you progress your career within our business. 

Who are we?

Commodore Design was established in 1972. We are a UK based company specialising in the design, manufacture and installation of bespoke kitchen furniture for the builder and developer. Nobia (Europe’s leading kitchen specialist) acquired the business in late 2015 and is supporting with both business growth and efficiency initiatives.